Section 1 : COD orders, no intervention needed. Merchandise for the cancelled orders will be re-directed back to Rare Indian Art. For online payments the refund will be done via NEFT, unless the order is cancelled within next day, in which case it will be reversed from the payment gateway.
Section 2 : In case of cancellation of the order before dispatch, a full refund no questions asked refund will be provided.
Section 3 : In case of dispatched items, the courier partner will be informed and if possible the merchandise will be diverted back to Rare Indian Art. If the courier partner agrees then the refund will done as per section 1.
Section 4 : For delivered items refunds will commence once the item is received at Rare Indian Art. Courier partner will be aligned for the pickup of the item from the address of delivery.
Section 5 : All online refunds require 7 working days to reflect on the customer account.